Privacy Policy

Privacy Policy for GameBlueBlockers.com

Effective Date: 29 October 2024

Thank you for visiting GameBlueBlockers.com, a website operated by Gaga LTD (“we,” “our,” or “us”). This Privacy Policy explains how we collect, store, use, and share your personal data when you use our website and services. We are committed to protecting your personal information and ensuring transparency in how we manage it in compliance with the General Data Protection Regulation (GDPR).

1. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact us using the information above.

2. Types of Data We Collect

We collect various types of personal data from users to provide and improve our services, including:

  1. Personal Identification Information: Name, email address, billing and shipping address, and phone number, collected when you place an order.
  2. Payment Information: Payment details are processed through our third-party payment provider and are not stored on our servers.
  3. Usage Data: Information about how you interact with our website, including IP address, browser type, device information, and pages visited.
  4. Cookies and Tracking: We use cookies and similar tracking technologies to monitor user behavior and improve the functionality and performance of our website. Please refer to our [Cookie Policy] for more details.

3. How We Collect Data

We collect your personal data through several methods, including:

  • Direct Collection: Information provided by you through order placement, account registration, or customer service inquiries.
  • Automatic Collection: Data collected automatically via cookies and tracking technologies during your visit to our website.

4. Purpose of Data Collection and Usage

We collect and process your personal data to:

  1. Process Orders and Deliver Products: To fulfill your orders and manage payments.
  2. Customer Support: To respond to your inquiries and provide support.
  3. Marketing and Communications: To send you marketing updates and promotional offers, with your consent.
  4. Website Improvement: To analyze usage and enhance website functionality, tailoring our content and services to your needs.
  5. Legal Compliance: To comply with our legal obligations and protect our rights in case of a dispute.

5. Legal Basis for Processing Personal Data

We process your personal data based on one of the following lawful bases:

  1. Performance of a Contract: Processing is necessary to fulfill your order.
  2. Consent: Processing for marketing purposes is based on your explicit consent.
  3. Legitimate Interests: For purposes such as website improvement and security.
  4. Legal Obligation: To fulfill any legal and regulatory requirements.

6. Data Sharing and Disclosure

We only share your personal data when necessary to provide our services or comply with legal requirements. We may share your data with:

  • Service Providers: Payment processors, shipping providers, and customer support platforms who assist in delivering our services.
  • Legal Authorities: Where required by law, we may disclose your data to government bodies or legal authorities.
  • Business Transfers: In the event of a business merger, acquisition, or sale, your data may be transferred to the new owners under strict confidentiality.

All third-party providers are obligated to process your data in compliance with GDPR standards.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  1. Order and Account Information: Retained for 7 years for tax and accounting purposes.
  2. Marketing Information: Retained until you withdraw your consent or unsubscribe from our communications.
  3. Usage Data: Retained for 1 year to help us improve our website.

After the retention period expires, your personal data will be securely deleted or anonymized.

8. Security Measures

We employ industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Data transmitted between you and our website is encrypted using SSL/TLS protocols.
  • Access Controls: Access to personal data is restricted to authorized personnel only.
  • Data Storage: We store personal data on secure servers that comply with GDPR standards.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

9. Your Rights Under GDPR

Under the GDPR, you have specific rights regarding your personal data. These rights include:

  1. Right to Access: Request access to your personal data that we hold.
  2. Right to Rectification: Correct any inaccurate or incomplete personal data.
  3. Right to Erasure: Request deletion of your data, subject to legal requirements.
  4. Right to Restrict Processing: Limit the way we process your data.
  5. Right to Data Portability: Request a copy of your data in a commonly used, machine-readable format.
  6. Right to Object: Object to certain processing of your data, such as direct marketing.
  7. Right to Withdraw Consent: Withdraw your consent at any time if processing is based on consent.

To exercise any of these rights, please contact us at gagica94petrovic@gmail.com. We will respond to your request within one month as required by the GDPR.

10. Cookie Policy

Our website uses cookies to enhance your user experience. Cookies help us understand user behavior, which allows us to improve our services. By using GameBlueBlockers.com, you consent to our use of cookies. For more information, please see our [Cookie Policy].

11. International Data Transfers

As we operate in Serbia, your personal data may be stored and processed in a country outside of the European Economic Area (EEA). We ensure that any such transfer of data complies with GDPR requirements through data transfer agreements or other legally recognized methods.

12. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page, and the effective date at the top will be updated.

13. Complaints

If you believe your data has been handled improperly, you have the right to lodge a complaint with a supervisory authority. However, we encourage you to contact us first at gagica94petrovic@gmail.com so we can address any concerns directly.

Thank you for trusting us with your personal data. Your privacy is a top priority at Gaga LTD.